troubleshoot skype for business on a mac

Repeat the steps listed in the above procedure to download and install Skype for Business.Ĭongratulations! You're done installing Skype for Business. To install Skype for Business on another PC: You can install Skype for Business on up to 5 PCs. At the First things first box, if you accept the licensing agreement, choose Accept. However, only Skype for Business was installed. When the Office installer is finished, it displays a message that Office was installed on your computer.

However, it's only installing Skype for Business. The Office installer starts, and displays a message that it's installing Office. If Skype for Business stops during setup, this is where you go to re-run it.Īfter the setupskypeforbusinessentryretail.exe file has downloaded, choose Run. Important: Note where you saved the setupskypeforbusinessentryretail.exe file on your computer. Ask your admin (the person who gave you sign-in information) for help.Īt the bottom of your screen, choose Save as to download the setupskypeforbusinessentryretail.exe file to your computer. If you don't see Skype for Business listed at all, then it's not included in your Microsoft 365 business plan -OR- your admin hasn't assigned a license to you. When you're done, go to Sign in for the first time at the end of these steps. Choose Install to install the Microsoft 365 suite of applications, including Skype for Business. If Skype for Business is bundled with other Microsoft 365 applications, you'll see the following page. If you see the following page, choose Skype for Business, choose your language, the edition that matches your other Office applications ( 32 bit or 64 bit - if you don't know, choose the default) and choose Install. Also, ask the person in your business who purchased it whether they assigned a license to you.Īt the top of your Microsoft 365 page, choose > Microsoft 365.

Tip: If you don't see the Skype for Business download in your portal, make sure the Microsoft 365 for business plan you purchased includes it.

Troubleshoot skype for business on a mac